Shipping Policy

Last Updated: August 29, 2026

We know you're ready to get your gear on the mats, so we work to get orders headed your way as quickly as possible.

Where We Ship

Graybeard Grapplers currently ships to addresses within the United States.

At this time, we do not offer international shipping.

Shipping Rates

Shipping rates, including any available free-shipping promotions, are displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping based on order value, promotional offers, or other criteria. Current offers displayed on our website or at checkout will apply to eligible orders.

Processing Times

Most orders begin processing within 1–3 business days.

Because some Graybeard Grapplers products may be produced or fulfilled by different partners, processing times can vary by product. Orders containing multiple items may also arrive in separate packages.

Business days do not include weekends or U.S. federal holidays.

Delivery Times

Delivery times vary depending on the product, destination, fulfillment location, and shipping carrier.

Any delivery dates shown during checkout or provided in shipping notifications are estimates, not guaranteed delivery dates.

Carrier delays, severe weather, holidays, high-volume periods, and other circumstances outside our control may occasionally affect delivery.

Preorders

Preorder products have different fulfillment timelines than in-stock merchandise.

When a product is offered for preorder, the estimated shipping timeframe will be provided on the product page or as part of the preorder information.

Preorder dates are estimates and may change due to manufacturing, transportation, customs, or other circumstances outside our control.

If your order contains both preorder and in-stock products, items may ship separately.

Tracking Your Order

When tracking is available, you'll receive a shipping confirmation containing your tracking information once your order has shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Multiple Shipments

Don't be alarmed if everything doesn't arrive in the same box.

Some of our products are produced or fulfilled from different locations. As a result, an order containing multiple products may be shipped in separate packages and arrive on different days.

You will not be charged additional shipping fees simply because we fulfill your order in multiple shipments.

Incorrect Shipping Addresses

Please double-check your shipping information before placing your order.

Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing an order, contact us as soon as possible at shane@graybeardgrapplers.com.

We'll do our best to help, but once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Delayed, or Damaged Packages

If your tracking information shows unusual delays, your package appears to be lost, or your order arrives damaged, contact us at shane@graybeardgrapplers.com.

Please include your order number and any relevant information or photos so we can help investigate the issue.

While we cannot control a package once it is in the carrier's possession, we won't leave you hanging. We'll work with you and the carrier or fulfillment partner to determine the best available resolution.

Missing or Incorrect Items

If something is missing from your order or you received the wrong item, please contact us at shane@graybeardgrapplers.com with your order number and a description of the issue.

Remember that items from the same order may occasionally arrive in separate packages.

Questions?

Have a question about your order or shipping?

Contact us at:

Graybeard Grapplers
Big Happy LLC, doing business as Graybeard Grapplers
shane@graybeardgrapplers.com