Terms of service

Terms of Service

Last Updated: August 29, 2026

Welcome to Graybeard Grapplers. These Terms of Service ("Terms") govern your use of the Graybeard Grapplers website and your purchase of products from us.

Graybeard Grapplers is operated by Big Happy LLC, doing business as Graybeard Grapplers, a Florida limited liability company ("Graybeard Grapplers," "we," "us," or "our").

By accessing our website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree to these Terms, please do not use the website or purchase our products.

1. Online Store Terms

You must be at least the age of majority in your state of residence, or have the permission of a parent or legal guardian, to make purchases through our website.

You may not use our products, website, or services for any unlawful or unauthorized purpose or violate any applicable laws while using our website.

We reserve the right to refuse service, cancel orders, or limit quantities when reasonably necessary, including in cases of suspected fraud, unauthorized resale, pricing errors, or misuse of promotions.

2. Products and Availability

We do our best to accurately display our products, including colors, designs, descriptions, sizing, and other details. However, colors and appearance may vary depending on your device, screen, manufacturing process, or other factors.

Some Graybeard Grapplers products may be produced in limited quantities, made to order, offered as preorders, or discontinued without notice.

We do not guarantee that any particular product, design, color, or size will remain available.

We reserve the right to modify or discontinue products at any time.

3. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice.

We reserve the right to correct pricing, product information, or promotional errors. If an error affects an order you have already placed, we may contact you to provide the option of proceeding under the corrected terms or canceling the affected portion of the order for a refund.

Payment is processed through Shopify and/or third-party payment providers. By submitting payment information, you represent that you are authorized to use the payment method provided.

4. Orders

Submitting an order does not guarantee acceptance. We reserve the right to reject or cancel an order for legitimate business reasons, including suspected fraud, inventory errors, pricing errors, payment issues, or product unavailability.

If we cancel an order after payment has been processed, we will refund the amount paid for the canceled item or order.

You are responsible for providing accurate billing, shipping, and contact information when placing an order.

5. Shipping and Delivery

Graybeard Grapplers currently ships within the United States.

Shipping estimates are estimates and are not guaranteed delivery dates. Delivery times may be affected by carriers, weather, holidays, production schedules, inventory availability, and other circumstances outside our reasonable control.

Some products may ship separately or at different times, particularly when products are fulfilled by different production or fulfillment partners.

Customers are responsible for providing a complete and accurate shipping address.

Once an order has been transferred to a shipping carrier, delivery is subject to the carrier's operations and policies. If an order is lost, damaged, or otherwise affected during shipping, please contact us and we will make reasonable efforts to help resolve the issue.

6. Preorders and Limited-Release Products

Certain products may occasionally be offered for preorder or as limited releases.

Estimated shipping or availability dates for preorder products are estimates and may change due to manufacturing, transportation, customs, or other circumstances outside our control.

When purchasing a preorder item, you acknowledge that fulfillment may occur at a later date than standard in-stock merchandise.

Limited-release products may not be restocked once sold out.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Returns and Exchanges Policy, which is incorporated into these Terms by reference.

Please review that policy before making a purchase.

Products must meet the eligibility requirements stated in our Returns and Exchanges Policy to qualify for a return, exchange, or refund.

Certain products, including final-sale, clearance, customized, used, worn, or otherwise designated non-returnable items, may not be eligible for return or exchange as described in that policy.

8. Promotions and Discount Codes

From time to time, Graybeard Grapplers may offer discounts, promotional codes, giveaways, free shipping offers, or other promotions.

Unless specifically stated otherwise:

  • Promotional offers cannot be combined.

  • Discounts have no cash value.

  • Promotions may have expiration dates or eligibility requirements.

  • Discounts may exclude certain products or collections.

  • Promotional terms may be changed or discontinued at any time before an eligible purchase is completed.

We reserve the right to cancel or refuse a promotion when we reasonably determine that it has been used fraudulently, improperly, or contrary to its intended terms.

9. Intellectual Property

The Graybeard Grapplers name, logos, artwork, graphics, product designs, photographs, illustrations, written content, slogans, and other original materials appearing on our website or products are owned by or licensed to Graybeard Grapplers and are protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, modify, create derivative works from, or commercially use our intellectual property without our prior written permission.

Purchasing a Graybeard Grapplers product does not grant you ownership of or a license to reproduce the artwork or designs appearing on that product.

10. Reviews, Photos, and User-Submitted Content

If you submit a product review, photograph, testimonial, comment, or other content to Graybeard Grapplers, you represent that you have the right to submit that content.

You grant Graybeard Grapplers a non-exclusive, royalty-free license to use, reproduce, display, and share that content in connection with operating and promoting our business, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, fraudulent, misleading, infringes another person's rights, or is otherwise inappropriate for our website or community.

11. Third-Party Services

Our website is hosted through Shopify and may use third-party providers for payment processing, shipping, analytics, advertising, product fulfillment, reviews, and other services.

Your use of certain third-party services may also be subject to those providers' own terms and privacy policies.

We are not responsible for the operation, availability, security, or practices of third-party websites or services that we do not control.

12. Personal Information

Your submission and use of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, and protect personal information.

13. Training and Athletic Activity Disclaimer

Graybeard Grapplers sells apparel, equipment, accessories, and lifestyle products associated with Brazilian Jiu-Jitsu, grappling, and related activities.

Participation in Brazilian Jiu-Jitsu, grappling, martial arts, fitness, and athletic activities involves inherent risks of injury.

Our products and website content are not intended to constitute medical, fitness, safety, or professional training advice. Use of our products does not eliminate or reduce the inherent risks associated with participation in these activities.

You are responsible for determining whether participation in any activity is appropriate for you and for using products appropriately.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, services, and products are provided on an "as is" and "as available" basis except for any warranties expressly provided by us or required by law.

We do not warrant that the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded or limited.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Big Happy LLC, Graybeard Grapplers, and their owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.

To the fullest extent permitted by law, our total liability relating to a product purchase will not exceed the amount you paid to Graybeard Grapplers for the product giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Big Happy LLC, Graybeard Grapplers, and their owners, employees, contractors, affiliates, and service providers from claims, damages, liabilities, and reasonable expenses arising from your unlawful misuse of our website or services, your violation of these Terms, or your infringement of another person's rights.

17. Governing Law

These Terms and any separate agreements through which we provide products or services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable laws.

The current version will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by applicable law.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Returns and Exchanges Policy, and any other policies referenced on our website, constitute the agreement between you and Graybeard Grapplers regarding your use of our website and purchase of our products.

21. Contact Us

Questions about these Terms may be sent to:

Graybeard Grapplers
Big Happy LLC, doing business as Graybeard Grapplers
Florida, United States
Email: shane@graybeardgrapplers.com